Bill Payment Options

Pay Online: 

LAUNCHING JUNE 23, 2022: The Town of Round Hill is excited to offer our utility customers an easy and convenient method to view and pay bills online through Invoice Cloud!

Customers will now have the option to pay their utility bills via Apple Pay, Google Pay, PayPal, Venmo, and Pay by Text. Customers will continue to have the option to pay bills via phone, check, e-check, or credit card (Visa, MasterCard, Discover, and American Express) on the Invoice Cloud platform.

The Town absorbs all fees associated with credit card and e-check transactions, so there are no costs to our customers!

Invoice Cloud has a number of great benefits, including:

  • True auto-pay option (the system automatically deducts your bill amount).
  • Get up to three reminders to pay your bill before the due dates.
  • Pay by text with your saved payment method.
  • Up to 24-month history, one you begin using the system.
  • Simple to use and completely secure.

PAYMENTUS USERS PLEASE NOTE:

If you used our previous online bill payment system (Paymentus), you will need to create a new account with Invoice Cloud to access all of their services.

Your payment will no longer be processed through Paymentus as of June 23, 2022.

If you had auto-pay set up with Paymentus, you will need to set it up with Invoice Cloud. The service does not transfer to the new payment system.

Setting Up Your New Account with Invoice Cloud:

To set up your new account through Invoice Cloud, you will need last name OR business name and your 11-digit account number, including dashes (xxx-xxxxxxx-x).

The Invoice Cloud Customer Portal User Manual includes additional information about how to set up your account. 

If you have any questions, please see our list of Frequently Asked Questions, or call the Utility Billing Administrator at 540-338-4772 ext 2 for assistance.

Phone Payment:

To pay your bill by phone, please call 855-727-0463.

Drop Box:

We have two drop boxes conveniently located at the Town Office, 23 Main Street, Round Hill. One box is a mail slot at the back door, the other is a free-standing drop box located just outside the front entrance. A check or money order can be placed in either box at any time. Please include your bill stub or provide your account number along with your payment. Envelopes are provided for your convenience. 

Traditional Mail:

A check or money order made payable to the Town of Round Hill can be mailed to PO Box 36, Round Hill, VA 20142. Please include your bill stub or provide your account number along with your payment. Please do not mail cash. 

Questions?

Please contact the Billing Administrator at 540-338-4772, ext. 2 or complete the Billing Question Form.