Billing Policies

Billing & Collection Procedures
 

The Town of Round Hill bills bi-monthly for water and sewer.   The bills are dated for the last day of the month during which meters are read; currently February 28, April 30, June 30, August 31, October 31 and December 31.

Payments are due 35 days after the bill date. On the 36th day a 10% late fee will be applied to the customer's balance if the bill is not paid by the due date on the bill and a late notice will be mailed to all delinquent accounts.

All customers with deliquent balances at fifty (50) days will have their water service disconnected if not paid by 10:00 AM on the Cut Off Date on the bill. At the time of disconnection a notice will be posted upon the door along with a copy of the late notice reminder.  UPON DISCONNECTION, PAYMENT IN FULL IS DUE PLUS A  $125.00 RECONNECTION FEE WILL BE REQUIRED TO TURN SERVICE BACK ON.

If a payment is made after business hours on the Cut Off Date water service will not be turned back on until next business day.

PLEASE NOTE:  The water meters are read; we do not estimate unless inclement weather conditions prevent actual readings.  The water/sewer rates and all fees are set periodically by the Town Council.  A copy of the fees can be found on the Utility Department page on our website, or may be requested at the Town Office.